With the exception of your furniture, everything seems to be going to the cloud. It’s at work behind your email, smartphone apps, social media, filesharing, personal DVRs, software suites, and telephony. It’s just about everywhere and growing.
But, for all the buzz, no one really takes the time to explain what exactly it is and why it’s so pivotal for business operations. Everyday more services become cloud-based, each of them reworking the way we understand our offices and what it takes - in both financial and human resources - to have the best business technology.
So what exactly is the cloud? Why is everything going to it? And what does it mean for your telecom?
What exactly is the Cloud?
The term ‘cloud’ is a metaphor for the interconnected data centers that power the variety of computer and network services offered today. These data centers, also known as hosted facilities, house sophisticated computer systems and servers that are leveraged from other locations. The computational power and storage capacity of these interconnected facilities makes complicated technologies simpler and more affordable for subscribers.
By replacing the technology or software with just its features and benefits, the cloud allows a product to become a simple service. Providers employ experts to manage the demands of the physical hardware and ever changing software while clients adopt the tool solely for its use and advantage.
Depending on the specific service, cloud computing is capable of providing functions ranging from remote data storage to subscription-based software to virtual network infrastructures. These include popular services like email, iCloud, Facebook, and Instagram, as well as professional tools like AutoDesk, Adobe Creative, DropBox, and Google Docs (not to mention Epik’s own TOTAL VOIP).
Why is everything going to it?
The simple answer is: cloud computing allows businesses to do more with less.
More storage, more software, and more network for less cost, maintenance, and management. As long as cloud services continue to provide comprehensive applications while reducing the risk of adoption, it will continue to grow.
VOIP, for instance, was once reserved for the largest organizations. The investment and maintenance demands are significantly higher when you have to set up and manage them internally. Now, your business can deploy cloud-based VOIP service without handling anything more complicated than an IP phone or computer.
The cloud has made this possible for just about every technology from game consoles and DVRs to advanced business software and telecommunications.
And what does it mean for your telecom?
With cloud-based VOIP companies can capitalize on a comprehensive technology with less risk and investment than ever before. There are no initial costs. There’s a choice of custom service options. Features can be fully customized to suit your business, employees, and customers. The technology is managed and maintained by experts, not you. And, as the technology improves, so does your network—at no extra cost. Like most cloud services, it’s more with less.
- Installation and Maintenance - Before cloud-based VOIP, a company looking for Internet-voice integration would have to take on more technology and responsibilities, more challenges and risks. On-premise VOIP requires network planning, expert IT staff and a significant startup investment for hardware. Many companies, especially SMBs, don’t have the resources or IT expertise to properly manage the technology unless it’s in the cloud.
- Reliability - With experts managing your cloud-based VOIP network 24 hours a day, 7 days a week, reliability takes on a whole new meaning. Data centers, also known as CO-LO’s (equipment Colocation facilities) are designed with full power and network redundancy to maximize uptime and consistency. 24/7 Remote monitoring also allows for preventative solutions.
- Easy Access High-Tech - Cloud-based VOIP is the path of least resistance from traditional PBX systems to computer-telephone integration. It creates the opportunity to use new tools and features without adding any additional responsibilities, costs or risks. Unlike most tech transitions, cloud-based VOIP makes upgrading easy.
- Custom Options - Since everything is in the cloud, key functions can be hand picked à la carte without any unnecessary costs or equipment. Your company gets the tools it needs without any surprises or extras.
Everything is going to the cloud because it increases the reach and reliability of service providers. If you wonder whether or not hosting your phone service is right for you, keep in mind that some of the most popular technologies out there, both personal and professional, leverage the cloud to provide the leading services you count on.
Topics: Business Phone System