4 Reasons that Businesses Need Smartphone Devices

Wed, Mar 16, 2016 / by Natasha Kee

The line between work life and personal life is constantly being blurred, as employees strive to complete work during all hours of the day. Businesses are shying away from the traditional nine to five and moving towards more flexible work hours and more flexible work “places”. The ability to work on the go has become the standard, and more in demand. It’s become increasingly more common for companies to provide their employees with a business smartphone and here are the biggest reasons why:

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Protect Your VoIP Phone System Security With Remote Monitoring

Wed, Mar 02, 2016 / by Claudio Nespeca

Network and VoIP phone security has gone from a looming concern to a high priority for most large companies. The more sensitive data we send over the Internet and internal networks, the more risks there are associated with cyber assaults. When some of the most secure databases in the world are being attacked—those guarded carefully by leading businesses and their consultants—the question of how to implement and budget for the proper safeguards is a big one. For telecommunications, one solution comes in the form of Remote Monitoring.

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How your hosted VOIP system could improve your customer acquisition

Wed, Feb 17, 2016 / by Natasha Kee

Acquiring new customers is the primary core of most business models. Advanced voice systems allow for features that can improve customer acquisition by creating a seamless and streamlined experience for the sales team. These features allow for a more effective execution when contacting leads:

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Why Telecommuting Is Looking Better Than Ever

Wed, Feb 03, 2016 / by Claudio Nespeca

Many companies are starting to doubt the virtues of the mobile workforce with HP, Yahoo! and a few others calling hundreds of employees back into the office. But was it the right move?

These tech giants, and those who have followed, may be reacting too soon to what some have called a "disengaged workforce." The known benefits of telecommuting seem as desirable as ever as businesses look to add value and increase ROI wherever possible.

Even when measured against the perks of working in-house, telecommuting seems to have the edge with enterprise-level cloud telecom now available to businesses of all sizes and their remote teams.

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The 411 on Security for Business Voice Systems

Wed, Jan 20, 2016 / by Natasha Kee

Voice security is important. We’ve let you know a few things that can happen when you don’t encrypt your voice. But what can you do to protect your business from fraud and corporate espionage? We’ve interviewed security experts, Yoonseo Kang , from LegitChex to give insight on ways companies can protect their business voice systems from these potential vulnerabilities.

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Secure Encrypted Voice: Do you need it?

Wed, Jan 06, 2016 / by Natasha Kee

An article by Telecom Reseller recently came out about the “Skype for Business Security Threat Assessment & Analysis” which made it clear that despite a massive effort from Skype, there are always growing security vulnerabilities. Skype has been very good at quickly patching these vulnerabilities when found, but underground organizations have gotten good at hiding these vulnerabilities to maximize their profits for as long as possible before they are found. This constant battle between beefing up security and someone nefarious finding a crack makes it more evident the importance of secure encrypted voice.

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Does The Cloud End Office Phone System End-Of-Life?

Tue, Dec 09, 2014 / by Claudio Nespeca

Business and IT leaders that have faced phone system end-of-life (EOL) know how the pace of technology can force a decision. As manufacturers and service providers release new technologies and phase out earlier models, businesses must either continue with their current system unsupported and with added security risks, or to invest in a new technology. But there’s another option. The cloud is fundamentally changing EOL and every business should know how.

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Enterprise-Grade Telecom Services For The Savvy SME

Wed, Nov 26, 2014 / by Claudio Nespeca

It's clear that the role of technology in the business world is top of mind, from the c-suite down to the office end-user, for businesses large and small. As enterprise CTOs and CIOs work harder than ever to turn new systems into real advantages, small and medium enterprises (SMEs) should take note and better their own networks. Many of the "must have" aspects of cloud telecom services for large companies present opportunities for SMEs to plan ahead and secure a competitive advantage.

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5 Ways To Reduce Business Cell Phone Costs With VoIP

Tue, Nov 18, 2014 / by Claudio Nespeca

In just 10 short years mobile devices have gone from convenient gadgets to extensions of our very selves. In the same timespan, they’ve also become primary expenses for consumers and businesses alike. In 2013, North Americans paid on average between $500 and $800 per year for cell phone plans, not including long-distance, roaming and overage charges.

What does this mean for a business of 10 employees with smartphones? How about 50 or 100? Fortunately, another way has emerged for businesses to deploy and budget for their employee’s mobiles.

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10 Ways Cloud VoIP Improves Interoffice Communications

Wed, Nov 05, 2014 / by Claudio Nespeca

Communications drives performance in nearly every aspect of business, as pointed out by the Harvard Business Review. How many projects are misguided, disasters mismanaged and solutions delayed due to poor communications? Pretty often for the average company. Where many solutions come from improved office culture and management philosophies, there’s one communication barrier that can only be remedied by better telecom and real user confidence: distance.

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