To get ahead in a competitive business world, it is vital to have a communications infrastructure that is user-intuitive, and that can keep up with your company’s pace and agility. Technology advancements made in recent years are enabling business leaders to make smarter, well-informed decisions faster – by means of application integration.
In today’s fast paced work culture, with a greater number of employees operating out of office on irregular schedules to accommodate the completion of projects, we’ve become increasingly more reliant on web-based communications. The reality is, employees aren’t always guaranteed face-to-face, in person contact with their co-workers or superiors on a predictable basis – we therefore turn to email to fulfil this need.
Median IT budgets for 2017 are not looking as promising or optimistic as we’d hoped. In fact, according to a survey conducted by CEB Inc this past October, budgets are expected to remain flat – how can companies stay efficient while managing a steadily increasing workload under such tight conditions?
When the season is at its busiest, modernizing your company’s telecommunications channels might be the last thing on your mind. You fear there’s too much to get done, and that ushering employees into a new routine will do more harm than good. You’re convinced this isn’t a good time for making amendments, and continue relying on basic e-mail or the outdated PBX system your company is most familiar with.
Pick up the handset - key press - key press - key press… - Click log - close file. A simple action of calling a prospect and logging the call in your CRM. Took you about 30 seconds, not counting your call and note time. Not too long, right?
Let's multiply that number by 60 calls, then 5 days, then another 5 Sales Executives: 12.5 hours, still not a large number, let's bring it into numbers we understand better; multiply this number by (avg.) $25 per hour: $312.50, times that by 52 weeks: $16,250.
Quite a hefty number now.
As technology evolves, businesses have the opportunity to reap the rewards – opting for faster, more reliable methods for communication. There hasn’t been a better time to break away from traditional PBX systems in favour of something more integrated.
Look at your smartphone, now back to BB-8, now back to your smartphone, now back to BB-8. Sadly, your smartphone isn’t BB-8, but in a few years it could be!
Not long ago, the office was a physical location that you came to and did all of your work, however technology has blurred the lines of these brick-and-mortar walls and cubicle dividers. Mobile devices allow “anywhere” to become an office, provided you have access to an internet connection. Documents can be stored in the cloud providing access anywhere you go; business meetings can be conducted via video conferences; communications are widely accessible via email, messaging services, and cellular calls.
Great talent is hard to find and even harder to keep. Working with people that are consistent and dedicated, skilled, and always moving forward is key to success. Company culture, pay, transparency, potential for growth and autonomy all play a part in attracting and keeping the right team. But what about your office technology? Telecom too can influence how your team feels and performs, and how likely key members are to stay on board.
Everyone’s eyeing the millennial generation, third-party statistics in hand, wondering how this emerging demographic will impact the market. As much as businesses need to understand them as potential customers they need to know them as likely employees. Millennials will soon represent the majority of the workforce and -- surprise! -- they don’t view work the same way their predecessors did. And you better believe technology plays a role in how they want to make a living.